Any way at all to change an e-mail address with a merged account? - Guild Wars Forums

Tekish · Dec 23, 2006, 02:22 AM // 02:22

I've been searching for awhile for an answer to this question, and I have yet to find any definitive answer. I am in a situation where I am changing ISPs within a week, and my current ISP e-mail address (which is used for my GW account) will cease to exist once that happens.

I've also made purchases from the Guild Wars store, and as most well know, it forces you to merge your account into PlayNC before making any transactions. Once merged, you can no longer change your e-mail from within Guild Wars.

For reasons beyond my understanding, the official support site has absolutely no information regarding this issue besides "nope, can't be done.' That is unacceptable. In the event of a problem, I can't afford to lose control over my account because of an invalid e-mail address, so this issue is extremely pressing to me.

If anyone can help me out or point me in the right direction on this, I would greatly appreciate it. So far, about an hour of searching both the support site and various forums has yielded nothing positive.

Thanks.

Brianna · Dec 23, 2006, 03:09 AM // 03:09

Nope.. to my knowledge you cannot change the email once your account has been binded with a playNC account, its really unecessary that you cant .. and this is a prime example of why, it's a very troublesome problem indeed.

Dcom67 · Dec 24, 2006, 11:38 AM // 11:38

You cant change the game account email once its merged with the plaync account. Think of it as just the game account username now. (they dont care if that email address is no longer valid)

The only one you need to worry about is the play nc contact email address.

Im not totally sure if you need a new email and the old one working when you change that. Doing a search in support should provide an answer , if not open a new question , the support reps should be able to get you straight again if you have problems.

Dec 23, 2006, 02:22 AM // 02:22	#1
Tekish Ascalonian Squire Join Date: Nov 2005	Any way at all to change an e-mail address with a merged account? I've been searching for awhile for an answer to this question, and I have yet to find any definitive answer. I am in a situation where I am changing ISPs within a week, and my current ISP e-mail address (which is used for my GW account) will cease to exist once that happens. I've also made purchases from the Guild Wars store, and as most well know, it forces you to merge your account into PlayNC before making any transactions. Once merged, you can no longer change your e-mail from within Guild Wars. For reasons beyond my understanding, the official support site has absolutely no information regarding this issue besides "nope, can't be done.' That is unacceptable. In the event of a problem, I can't afford to lose control over my account because of an invalid e-mail address, so this issue is extremely pressing to me. If anyone can help me out or point me in the right direction on this, I would greatly appreciate it. So far, about an hour of searching both the support site and various forums has yielded nothing positive. Thanks.

Dec 24, 2006, 11:38 AM // 11:38	#3
Dcom67 Ascalonian Squire Join Date: Dec 2006 Profession: N/Mo	You cant change the game account email once its merged with the plaync account. Think of it as just the game account username now. (they dont care if that email address is no longer valid) The only one you need to worry about is the play nc contact email address. Im not totally sure if you need a new email and the old one working when you change that. Doing a search in support should provide an answer , if not open a new question , the support reps should be able to get you straight again if you have problems. Last edited by Dcom67; Dec 24, 2006 at 11:41 AM // 11:41..

Dec 23, 2006, 03:09 AM // 03:09	#2
Brianna Insane & Inhumane Join Date: Feb 2006	Nope.. to my knowledge you cannot change the email once your account has been binded with a playNC account, its really unecessary that you cant .. and this is a prime example of why, it's a very troublesome problem indeed.